We recognise the distinction between providing information about benefits and communicating effectively to ensure it’s understood. Our advanced employee engagement solutions target communications at individuals, recognising their own personal circumstances and equipping them to make the choices that will produce the right outcomes for them personally.
The user experience is carefully designed to make it easy to find information, generally in no more than two clicks, make choices, submit instructions and carry out a range of transactions.
As well as delivering highly personalised information, we deploy a range of media, including digital video, to enable users to absorb generic information with minimal effort.
Digital marketing, social media and online retail techniques are also applied to deliver the highest levels of employee engagement with benefits.